How to Sign Up for a Customer Portal
Submit Ticket via Tray Icon
This article is meant for those who subscribe to our Managed Services plans. When you sign up with us for our Managed Services support plans, you will receive a new tray icon with quick links. This changes from time to time as we build on the options ...
How do I create an account for the Booking Portal?
Follow the instructions listed below to create an account for the Booking Portal. While an account isn't required to book appointments, it does allow access to a few other options. Book appointments Cancel appointments Reschedule appointments View ...
How do I create an account for the Remote Assistance Portal?
An account is not needed to access the Remote Assistance Portal. To gain access to the Remote Assistance Portal, you must first create a ticket or initiate some form of communication between you and our technician. They will then generate a Session ...
How do I create an account for the Billing Portal?
Follow the instructions below to learn how to create an account within the Billing Portal. To begin creating an account within the client Billing Portal, you must first know why you would want to. By signing up for the Billing Portal, what special ...
Do I need a separate account for each portal?
Yes. In an effort to protect your data, we require that you create a separate account for each portal. While it is recommended that you use the same email address for each portal, it is highly recommended that you NOT use the same password.
Why do I need a separate account for each portal?
We know this can be frustrating, but in today's environment, we have to take every step we can to protect your data. We take security very seriously. That is why we do everything we can to keep your data safe. For this reason, we have made each ...
How do I create an account for the Help and Support Center?
To begin creating an account within the Help and Support Center portal, you must first know why you would want to. By signing up for the Help and Support Center, what special access will you gain? Browse and search knowledge base articles not ...